Our Online Services may include links to external websites. These linked websites do not fall under our domains, and Outlook is not responsible for the privacy practices (including the collection and use of your personal information) of external websites. Your use of any such linked website is solely at your own risk.
WHAT TYPES OF PERSONAL INFORMATION DO YOU COLLECT AND HOW DO YOU USE IT?
Account Data is information that we collect about you , including, without limitation, when you set up a profile with us to use certain Online Services. This type of information typically includes name, email address, phone number, and mailing address, and enables us to contact you for purposes such as discussing your interest in our products and providing further support to us and our mission. We may also collect certain payment information from you to be processed through third party payment service providers. Such providers may store payment information for future use by you.
Usage Data is information that we collect about you regarding your use of our Online Services, and typically includes online identifiers such as IP addresses, MAC addresses and “cookie” data (see below for more information on cookies). Such Usage Data generally by itself cannot be used to identify or contact you. We may also collect information regarding the types of devices you are using to access the Online Services, including device type, browser type, operating system and language settings. In addition, we may collect information related to the specific pages you visit when using our Online Services, including the date, time, and length of your page visit, and information about which internet services provider you use and how you use it. You can reject cookies or cancel them by instructing your web browser accordingly.
Usage Data helps us to optimize the design and operation of our Online Services to best suit the needs of our users and to further our mission. It also helps us to diagnose, troubleshoot, and fix any technical issues involving our Online Services.
DO YOU SHARE PERSONAL INFORMATION?
We often work with vendors and service providers who help support our business. This includes, without limitation, payment processing services and website and other technology providers. In certain cases, we may need to provide them access to Account Data and/or Usage Data so that they can deliver these services to us and/or you.
We may also disclose your personal information if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personal information in special circumstances when we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against someone when necessary to protect the safety and/or security of our users, our Online Services or the general public.
We may provide to third parties personal information about you that does not allow you to be identified or contacted (such as Usage Data), including where such personal information is combined with similar information of other users of our Online Services. For example, we might inform third parties regarding the number of unique users who visit our Online Services, the demographic breakdown of our registered user of our Online Services, or the activities that visitors to our Online Services engage in while using our Online Services. The third parties to which we may provide this information may include payment processing services, website tracking services, sponsors, researchers, and other similar parties that further our mission or your use of Online Services.
HOW LONG DO YOU RETAIN PERSONAL INFORMATION AND HOW DO YOU PROTECT IT?
Protecting the confidentiality of any personal information we have collected about you is of utmost importance to us. We retain your personal information for only as long as necessary to satisfy legitimate and essential purposes in accordance with our mission. These purposes include the maintenance of and improvements to our Online Services, complying with legal obligations, and maintaining contact information for actual and potential donors and volunteers to us.
We also implement and maintain appropriate technical and operational controls (including encryption and access control measures) to protect your personal information while it is stored on our systems. However, despite such controls, no system or data transmission is ever completely secure. While we make all reasonable efforts to protect the confidentiality of the personal information we collect about you, we make no guarantees, representations, or warranties with respect to the security of your personal information during storage or transmission.
CAN I UPDATE, DELETE OR CORRECT MY PERSONAL INFORMATION OR OPT OUT OF COMMUNICATIONS?
You should be aware that it is not possible to remove each and every record of the information you have provided to us from our system. The need to back-up our systems to protect information from inadvertent loss means that a copy of your personal information may exist in a non-erasable form that will be difficult or impossible for us to locate. In addition, certain Usage Data that does not contain information that identifies you cannot be deleted or modified at your request since it is impossible to identify and isolate your Usage Data from the Usage Data of others.
You may also contact us to opt out of receiving certain communications from us, including phone calls and e-mail messages. It may take up to 60 days to cancel such communications upon your request.
DO OUR ONLINE SERVICES COLLECT INFORMATION FROM CHILDREN UNDER 13 YEARS OF AGE?
Our Online Services are not designed for our intended for use by children under 13 years of age. We would never knowingly collect personal information from or about children under the age of 13, except to the extent such information is provided by a parent or guardian. If you are under 13 years of age, please do not use our Online Services or provide any of your personal information to us.
HOW TO CONTACT US