Enrichment Program Associate – Facilitator Adaptive Technology Training

Location: Omaha NE   
Division/Department: Enrichment Programs
EEO Classification: Administrative Support Workers
Position Status: Full Time 
Salary Grade: $20.00 - $27.00
FLSA Classification: Nonexempt – receives overtime

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. (Other duties may be assigned).

1. Communicate and promote the benefits of adaptive technology services to Outlook Nebraska associates and general public both on and off site
2. Oversee schedules of training participants and trainers
3. Manage trainers including professional development, daily tasks, tech lab projects, time management
4. Overseeing expenditures of adaptive tech training (invoicing and budget management)
5. Ensuring best possible client training experience (Review client reports for quality of service and trouble shooting, personally introduce and connect with each client regularly, and oversee follow up and quarterly client satisfaction surveys.)
6. Assess training participant capacity and determine most appropriate training/education opportunities
7. Provide empowering one-on-one and small group adaptive technology training to Outlook Nebraska Associates and members of the general public including youth, seniors, and working age adults
8. Develop new adaptive technology training courses.
9. Suggest and implement approved enhancements and improvements of services
10. Assess and document the implementation and outcomes of services for stakeholders
11. Log and record participation in services
12. Support implementation of other Enrichment Programs related to adaptive tech
13. In conjunction with IT, oversees adaptive technology availability and usage in the Adaptive Tech Lab and client equipment
14. Support IT with maintenance of adaptive technology as time permits
15. Continue professional development in leadership, management, technology training

GENERAL EXPECTATIONS:

1. Positive Communications and Demeanor
2. Detail Oriented
3. Independently Motivated
4. Patient and creative with client and associate development
5. Present self professionally at all times to training participants and all associates.
6. Position Title: Enrichment Program Adaptive Technology Facilitator

OUTLOOK NEBRASKA COMPETENCIES

1. Analytical – Collects and researches data
2. Problem Solving – Identifies and resolves problems in a timely manner; Works well in group problem solving situations
3. Technical Skills – Pursues training and development opportunities; Strives to continuously build knowledge and skills
4. Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Remains open to others’ ideas and tries new things
5. Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings
6. Written Communication – Writes clearly and informatively; edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information
7. Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback
8. Judgement – Includes appropriate people in decision-making process
9. Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.  Completes projects on time
10. Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments
11. Quality/Quantity – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.  Meets productivity standards; Completes work in a timely manner; Strives to increase productivity; Works quickly
12. Adaptability – Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events
13. Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan
14. Initiative – Volunteers readily, undertakes self-development activities, Seeks increased responsibilities, Asks for and offers help when needed
15. Maintain and exemplify the Outlook Nebraska core values of trust, growth, respect, and collaboration

Required Education - Experience

1. Significant experience with traditional computer system operation and navigation as well as adaptive technologies utilized by the blind and visually impaired
2. Proficient using Microsoft Word, Excel, Outlook and Explorer and other software applications
3. Fluency in smart phone technologies for the blind and visually impaired
4. Comfort working one-on-one with individuals in a training and leadership capacity
5. Clear verbal communication and presentation skills
6. Experience managing projects, team activities, and processes
7. College degree in related field preferred